Got a question or need some help?
You came to the right place! 😃👍🏻
You can WhatsApp us 24/7. We'll respond when we can, even outside of normal business hours (although replies may come a little slower during these times).
Our phone number (Mon-Fri, 10am-6pm):
(+34) 660 638 975
You can also email us 24/7 at info@polex.es
POSTAL ADDRESS:
POLEX TV
Suite 176, Avenida de Paris 33
Javea 03730
Alicante, Spain
If you’re having problems with your Liberty Shield VPN, you can always ask us for help (please have your Liberty Shield login and password details handy). Otherwise please contact Liberty Shield’s own customer support team HERE.
If you need help or support with your Lobster mobile, give their friendly customer support team a call on 711 from your Lobster phone, or 1661 from any other phone. They're open Monday to Saturday, 9am to 6pm. POLEX TV doesn't offer direct support to Lobster customers.